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TÍTULO: Improving Product Quality and Reliability with Customer Experience Data  Full Text
AUTORES: Aarnout Brombacher; Eva Hopma; Ashwin Ittoo; Yuan Lu; Ilse Luyk; Laura Maruster; Joel Ribeiro ; Ton Weijters; Hans Wortmann;
PUBLICAÇÃO: 2012, FONTE: QUALITY AND RELIABILITY ENGINEERING INTERNATIONAL, VOLUME: 28, NÚMERO: 8
INDEXADO EM: Scopus WOS DBLP CrossRef: 11
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TÍTULO: Soft reliability: An interdisciplinary approach with a user-system focus  Full Text
AUTORES: Koca, A; Funk, M; Karapanos, E; Rozinat, A; Van Der Aalst, WMP; Corporaal, H; Martens, JBOS; Van Der Putten, PHA; Weijters, AJMM; Brombacher, AC;
PUBLICAÇÃO: 2009, FONTE: Quality and Reliability Engineering International, VOLUME: 25, NÚMERO: 1
INDEXADO EM: Scopus CrossRef: 8
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TÍTULO: 'Broken expectations' from a global business perspective
AUTORES: Koca, A; Karapanos, E; Brombacher, AC;
PUBLICAÇÃO: 2009, FONTE: 27th International Conference Extended Abstracts on Human Factors in Computing Systems, CHI 2009 in Conference on Human Factors in Computing Systems - Proceedings
INDEXADO EM: Scopus CrossRef: 1