Padma Panchapakesan
AuthID: R-001-0XP
11
TÃTULO: Customer satisfaction in Indian hospitals: Moderators and mediators
AUTORES: Panchapakesan, P; Sai, LP; Rajendran, C;
PUBLICAÇÃO: 2015, FONTE: Quality Management Journal, VOLUME: 22, NÚMERO: 1
AUTORES: Panchapakesan, P; Sai, LP; Rajendran, C;
PUBLICAÇÃO: 2015, FONTE: Quality Management Journal, VOLUME: 22, NÚMERO: 1
INDEXADO EM: Scopus
NO MEU: ORCID
12
TÃTULO: Customer Satisfaction in Indian Hospitals: Moderators and Mediators
AUTORES: Padma Panchapakesan; Prakash P Sai; Chandrasekharan Rajendran;
PUBLICAÇÃO: 2015, FONTE: Quality Management Journal, VOLUME: 22, NÚMERO: 1
AUTORES: Padma Panchapakesan; Prakash P Sai; Chandrasekharan Rajendran;
PUBLICAÇÃO: 2015, FONTE: Quality Management Journal, VOLUME: 22, NÚMERO: 1
13
TÃTULO: A comprehensive framework for measuring service quality perceptions of patients: A case of Indian hospitals
AUTORES: Padma P.; Prakash P Sai; Chandrasekharan Rajendran;
PUBLICAÇÃO: 2008, FONTE: 5th International Conference Service Systems and Service Management - Exploring Service Dynamics with Science and Innovative Technology, ICSSSM'08
AUTORES: Padma P.; Prakash P Sai; Chandrasekharan Rajendran;
PUBLICAÇÃO: 2008, FONTE: 5th International Conference Service Systems and Service Management - Exploring Service Dynamics with Science and Innovative Technology, ICSSSM'08