Paulo Jorge A. D. Afonso da Silva Madaleno
AuthID: R-00H-RD4
1
TÃTULO: Satisfaction and Loyalty of Customers in a Financial Institution: A Case Study
AUTORES: Madaleno, PJAD; Fernandes, PO ; Alves, JMA;
PUBLICAÇÃO: 2018, FONTE: 31st International-Business-Information-Management-Association Conference in INNOVATION MANAGEMENT AND EDUCATION EXCELLENCE THROUGH VISION 2020, 2018, VOLS I -XI
AUTORES: Madaleno, PJAD; Fernandes, PO ; Alves, JMA;
PUBLICAÇÃO: 2018, FONTE: 31st International-Business-Information-Management-Association Conference in INNOVATION MANAGEMENT AND EDUCATION EXCELLENCE THROUGH VISION 2020, 2018, VOLS I -XI
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