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TÍTULO: Improving Product Quality and Reliability with Customer Experience Data  Full Text
AUTORES: Aarnout Brombacher; Eva Hopma; Ashwin Ittoo; Yuan Lu; Ilse Luyk; Laura Maruster; Joel Ribeiro ; Ton Weijters; Hans Wortmann;
PUBLICAÇÃO: 2012, FONTE: QUALITY AND RELIABILITY ENGINEERING INTERNATIONAL, VOLUME: 28, NÚMERO: 8
INDEXADO EM: Scopus WOS DBLP CrossRef: 11