Publicações

Key Quality Dimensions from the Customer's Point of View: a Case Study in Two Portuguese Hotels

AuthID
P-004-3H4

Author(s)

Joao, IM

Bana e Costa, CABE

Tipo de Documento

Proceedings Paper

Year published

2008

Publicado

in IEMC - EUROPE 2008: INTERNATIONAL ENGINEERING MANAGEMENT CONFERENCE, EUROPE, CONFERENCE PROCEEDINGS: MANAGING ENGINEERING, TECHNOLOGY AND INNOVATION FOR GROWTH

Páginas: 87-91 (5)

Conference

Ieee International Engineering Management Conference, Europe, Date: JUN 28-30, 2008, Location: Estoril, PORTUGAL, Patrocinadores: IEEE Technol Management Council, IEEE Portugal Sect, Inst Superior Tecnico, Cascais City Council

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