Who Needs Delight? The Greater Impact of Value, Trust and Satisfaction in Utilitarian, Frequent-Use Retail

AuthID
 P-009-4B0
3
Author(s)
Miranda, FJ
·
Breazeale, M
Tipo de Documento
Article
Year published
2014
Publicado
in JOURNAL OF SERVICE MANAGEMENT, ISSN: 1757-5818
Volume: 25, Número: 1, Páginas: 101-124 (24)
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Publication Identifiers
SCOPUS: 2-s2.0-84893472425
Wos: WOS:000332427300005
Source Identifiers
ISSN: 1757-5818
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