Assessing the Impact of Mystery Client Traits on Service Evaluation

AuthID
 P-00K-PYE
2
Author(s)
Tipo de Documento
Article
Year published
2016
Publicado
in JOURNAL OF SERVICES MARKETING, ISSN: 0887-6045
Volume: 30, Número: 4, Páginas: 411-426 (16)
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Scopus®
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Google Scholar®
Publication Identifiers
SCOPUS: 2-s2.0-84980038952
Wos: WOS:000382560700005
Source Identifiers
ISSN: 0887-6045
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