Contact Center: Information Systems Design

AuthID
P-002-9R0
3
Author(s)
Tipo de Documento
Article
Year published
2012
Publicado
in JOURNAL OF INTELLIGENT MANUFACTURING, ISSN: 0956-5515
Volume: 23, Número: 3, Páginas: 497-515 (19)
Indexing
Publication Identifiers
DBLP: journals/jim/RijoVG12
SCOPUS: 2-s2.0-84862276664
Wos: WOS:000304160600012
Source Identifiers
ISSN: 0956-5515
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