Understanding the Customer Experience with Smart Services

AuthID
 P-00S-RJK
4
Author(s)
Goncalves, L
·
Tipo de Documento
Article
Year published
2020
Publicado
in JOURNAL OF SERVICE MANAGEMENT, ISSN: 1757-5818
Volume: 31, Número: 4, Páginas: 723-744 (22)
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Scopus®
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Publication Identifiers
SCOPUS: 2-s2.0-85091793472
Wos: WOS:000574696600001
Source Identifiers
ISSN: 1757-5818
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