Rui Manuel Soucasaux Meneses e Sousa


AuthID: R-000-FYX

Confirmed Publications: 16



1
TITLE: The impacts of e-service quality on customer behaviour in multi-channel e-services  Full Text
AUTHORS: Rui Sousa ; Chris Voss;
PUBLISHED: 2012, SOURCE: TOTAL QUALITY MANAGEMENT & BUSINESS EXCELLENCE, VOLUME: 23, ISSUE: 7-8
INDEXED IN: Scopus WOS CrossRef
IN MY: ORCID | ResearcherID
2
TITLE: The moderating effect of channel use on the quality-loyalty relationship in multi-channel e-services
AUTHORS: Sousa, R ;
PUBLISHED: 2012, SOURCE: International Journal of Quality and Reliability Management, VOLUME: 29, ISSUE: 9
INDEXED IN: Scopus CrossRef
IN MY: ORCID
3
TITLE: Paradigms of choice in manufacturing strategy Exploring performance relationships of fit, best practices, and capability-based approaches
AUTHORS: Giovani J C da Silveira; Rui S Sousa ;
PUBLISHED: 2010, SOURCE: 15th Annual International Conference of the European-Operations-Management-Association in INTERNATIONAL JOURNAL OF OPERATIONS & PRODUCTION MANAGEMENT, VOLUME: 30, ISSUE: 12
INDEXED IN: Scopus WOS
IN MY: ORCID | ResearcherID
4
TITLE: Barriers to internal benchmarking initiatives: An empirical investigation
AUTHORS: Amaral, P; Sousa, R ;
PUBLISHED: 2009, SOURCE: Benchmarking, VOLUME: 16, ISSUE: 4
INDEXED IN: Scopus CrossRef
IN MY: ORCID
5
TITLE: The effects of service failures and recovery on customer loyalty in e-services An empirical investigation
AUTHORS: Rui Sousa ; Christopher A Voss;
PUBLISHED: 2009, SOURCE: INTERNATIONAL JOURNAL OF OPERATIONS & PRODUCTION MANAGEMENT, VOLUME: 29, ISSUE: 7-8
INDEXED IN: Scopus WOS
IN MY: ORCID | ResearcherID
6
TITLE: Contingency research in operations management practices  Full Text
AUTHORS: Rui Sousa ; Christopher A Voss;
PUBLISHED: 2008, SOURCE: JOURNAL OF OPERATIONS MANAGEMENT, VOLUME: 26, ISSUE: 6
INDEXED IN: Scopus WOS
IN MY: ORCID | ResearcherID
7
TITLE: Customer heterogeneity in operational e-service design attributes - An empirical investigation of service quality
AUTHORS: Rui Sousa ; Andy C L Yeung; Cheng, TCE;
PUBLISHED: 2008, SOURCE: INTERNATIONAL JOURNAL OF OPERATIONS & PRODUCTION MANAGEMENT, VOLUME: 28, ISSUE: 7-8
INDEXED IN: Scopus WOS
IN MY: ORCID | ResearcherID
8
TITLE: icBench - A benchmarking tool for Portuguese construction industry companies
AUTHORS: da Costa, JM; Horta, I ; Guimaraes, N; Novoa, H ; Cunha, JF; Sousa, R ;
PUBLISHED: 2007, SOURCE: International Journal for Housing Science and Its Applications, VOLUME: 31, ISSUE: 1
INDEXED IN: Scopus
IN MY: ORCID
9
TITLE: Operational implications of manufacturing outsourcing for subcontractor plants - An empirical investigation
AUTHORS: Rul Sousa ; Christopher A Voss;
PUBLISHED: 2007, SOURCE: INTERNATIONAL JOURNAL OF OPERATIONS & PRODUCTION MANAGEMENT, VOLUME: 27, ISSUE: 9-10
INDEXED IN: WOS
IN MY: ORCID | ResearcherID
10
TITLE: Operational implications of manufacturing outsourcing for subcontractor plants: An empirical investigation
AUTHORS: Sousa, R ; Voss, CA;
PUBLISHED: 2007, SOURCE: International Journal of Operations and Production Management, VOLUME: 27, ISSUE: 9
INDEXED IN: Scopus
IN MY: ORCID
Page 1 of 2. Total results: 16.

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