The Impact of Service Failure Severity on Post-Recovery Behavior: The Moderating Role of Gender and Relationship Age

AuthID
 P-009-RWS
2
Author(s)
1
Editor(es)
Soliman, KS
Tipo de Documento
Proceedings Paper
Year published
2014
Publicado
in VISION 2020: SUSTAINABLE GROWTH, ECONOMIC DEVELOPMENT, AND GLOBAL COMPETITIVENESS, VOLS 1-5
Volume: 1, Páginas: 454-461 (8)
Conference
23Rd International-Business-Information-Management-Association Conference on Visio 2020: Sustainable Growth, Economic Development, and Global Competitiveness, Date: MAY 13-14, 2014, Location: Valencia, SPAIN
Indexing
Wos®
Scopus®
Publication Identifiers
SCOPUS: 2-s2.0-84906260549
Wos: WOS:000339308100051
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