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TÃTULO: Motivations for Peer-to-Peer Accommodation: Exploring Sustainable Choices in Collaborative Consumption Full Text
AUTORES: Delgado, Ana Catarina; Soares, Raquel Reis ; João F. Proença ;
PUBLICAÇÃO: 2023, FONTE: SUSTAINABILITY, VOLUME: 15, NÚMERO: 13

INDEXADO EM:

Scopus

WOS

TÃTULO: Motivations for Peer-to-Peer Accommodation: Exploring Sustainable Choices in Collaborative Consumption
AUTORES: Ana Catarina Delgado; Raquel Reis Soares ; João F Proença;
PUBLICAÇÃO: 2023

INDEXADO EM:

CrossRef

TÃTULO: Sustainability in Project Management and Project Success with Virtual Teams: A Quantitative Analysis Considering Stakeholder Engagement and Knowledge Management Full Text
AUTORES: Bernat, Gisele Blak; Qualharini, Eduardo Linhares; Castro, Marcela Souto; Barcaui, Andre Baptista; Soares, Raquel Reis ;
PUBLICAÇÃO: 2023, FONTE: SUSTAINABILITY, VOLUME: 15, NÚMERO: 12

INDEXADO EM:

Scopus

WOS

TÃTULO: Why are Generation Y consumers the most likely to complain and repurchase?
AUTORES: Raquel Reis Soares ; Ting Ting (Christina) Zhang; João F. Proença ; Jay Kandampully;
PUBLICAÇÃO: 2017, FONTE: JOURNAL OF SERVICE MANAGEMENT, VOLUME: 28, NÚMERO: 3

INDEXADO EM:

Scopus

WOS

TÃTULO: The Impact of Service Failure Severity on Post-Recovery Behavior: The Moderating Role of Gender and Relationship Age
AUTORES: Raquel Reis Soares ; João F. Proença ;
PUBLICAÇÃO: 2014, FONTE: 23rd International-Business-Information-Management-Association Conference on Visio 2020: Sustainable Growth, Economic Development, and Global Competitiveness in VISION 2020: SUSTAINABLE GROWTH, ECONOMIC DEVELOPMENT, AND GLOBAL COMPETITIVENESS, VOLS 1-5, VOLUME: 1

INDEXADO EM:

Scopus

WOS

TÃTULO: The Service Recovery Paradox in a Call-Center context: Compensation and Timeliness in Recovering Mobile Customers
AUTORES: Raquel Reis Soares ; João F. Proença ; Kannan, PK;
PUBLICAÇÃO: 2014, FONTE: 47th Annual Hawaii International Conference on System Sciences in 2014 47TH HAWAII INTERNATIONAL CONFERENCE ON SYSTEM SCIENCES (HICSS)

INDEXADO EM:

Scopus

WOS

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