Frontline Employee Empowerment and Perceived Customer Satisfaction

AuthID
 P-00N-08H
3
Author(s)
Sampaio, AS
Tipo de Documento
Article
Year published
2017
Publicado
in MANAGEMENT RESEARCH-THE JOURNAL OF THE IBEROAMERICAN ACADEMY OF MANAGEMENT, ISSN: 1536-5433
Volume: 15, Número: 2, Páginas: 187-206 (20)
Indexing
Wos®
Scopus®
Crossref®2
Google Scholar®
Publication Identifiers
SCOPUS: 2-s2.0-85024125187
Wos: WOS:000405474300004
Source Identifiers
ISSN: 1536-5433
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