Why Are Generation Y Consumers the Most Likely to Complain and Repurchase?

AuthID
 P-00Q-9HY
4
Author(s)
Zhang, TT
·
Kandampully, J
Tipo de Documento
Article
Year published
2017
Publicado
in JOURNAL OF SERVICE MANAGEMENT, ISSN: 1757-5818
Volume: 28, Número: 3, Páginas: 520-540 (21)
Indexing
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Scopus®
Crossref®52
Google Scholar®
Publication Identifiers
SCOPUS: 2-s2.0-85024499881
Wos: WOS:000406970000005
Source Identifiers
ISSN: 1757-5818
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