Empowerment in Call Centers and Customer Satisfaction

AuthID
P-00W-546
2
Author(s)
Rodrigues H.
Tipo de Documento
Article
Year published
2021
Publicado
in Management Research, ISSN: 1536-5433
Volume: 19, Número: 2, Páginas: 143-161 (18)
Indexing
Publication Identifiers
SCOPUS: 2-s2.0-85107773181
Source Identifiers
ISSN: 1536-5433
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