Understanding the Navigation Experience: Do Virtual Customer Service Agents Make a Difference?

AuthID
 P-00W-E03
3
Author(s)
Alves, A
Tipo de Documento
Article in Press
Year published
2022
Publicado
in JOURNAL OF CREATIVE COMMUNICATIONS, ISSN: 0973-2586
Volume: 18, Número: 3, Páginas: 368-384 (17)
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Scopus®
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Google Scholar®
Publication Identifiers
SCOPUS: 2-s2.0-85129138538
Wos: WOS:000779347700001
Source Identifiers
ISSN: 0973-2586
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