Rui Manuel Soucasaux Meneses e Sousa
AuthID: R-000-FYX
11
TITLE: Advanced services and differentiation advantage: an empirical investigation
AUTHORS: Sousa, R; da Silveira, GJC;
PUBLISHED: 2020, SOURCE: INTERNATIONAL JOURNAL OF OPERATIONS & PRODUCTION MANAGEMENT, VOLUME: 40, ISSUE: 9
AUTHORS: Sousa, R; da Silveira, GJC;
PUBLISHED: 2020, SOURCE: INTERNATIONAL JOURNAL OF OPERATIONS & PRODUCTION MANAGEMENT, VOLUME: 40, ISSUE: 9
12
TITLE: The relationship between servitization and product customization strategies
AUTHORS: Sousa, R; da Silveira, GJC;
PUBLISHED: 2019, SOURCE: 24th International Annual Conference of the European-Operations-Management-Association on Inspiring Operations Management in INTERNATIONAL JOURNAL OF OPERATIONS & PRODUCTION MANAGEMENT, VOLUME: 39, ISSUE: 3
AUTHORS: Sousa, R; da Silveira, GJC;
PUBLISHED: 2019, SOURCE: 24th International Annual Conference of the European-Operations-Management-Association on Inspiring Operations Management in INTERNATIONAL JOURNAL OF OPERATIONS & PRODUCTION MANAGEMENT, VOLUME: 39, ISSUE: 3
13
TITLE: Overcoming vulnerability: Channel design strategies to alleviate vulnerability perceptions in customer journeys
AUTHORS: Hogreve, J; Wünderlich, NV; Chowdhury, IN; Fleischer, H; Mousavi, S; Rötzmeier Keuper, J; Sousa, R;
PUBLISHED: 2019, SOURCE: Journal of Business Research, VOLUME: 116
AUTHORS: Hogreve, J; Wünderlich, NV; Chowdhury, IN; Fleischer, H; Mousavi, S; Rötzmeier Keuper, J; Sousa, R;
PUBLISHED: 2019, SOURCE: Journal of Business Research, VOLUME: 116
15
TITLE: Designing and developing OM research - from concept to publication
AUTHORS: Caniato, F; Doran, D; Sousa, R; Boer, H;
PUBLISHED: 2018, SOURCE: 23rd International EurOMA Conference (EurOMA) on Interactions in INTERNATIONAL JOURNAL OF OPERATIONS & PRODUCTION MANAGEMENT, VOLUME: 38, ISSUE: 9
AUTHORS: Caniato, F; Doran, D; Sousa, R; Boer, H;
PUBLISHED: 2018, SOURCE: 23rd International EurOMA Conference (EurOMA) on Interactions in INTERNATIONAL JOURNAL OF OPERATIONS & PRODUCTION MANAGEMENT, VOLUME: 38, ISSUE: 9
16
TITLE: Implementing servitization strategies: Trajectories of capability development and offering of basic and advanced services
AUTHORS: Sousa, R; da Silveira, GJC;
PUBLISHED: 2018, SOURCE: Practices and Tools for Servitization: Managing Service Transition
AUTHORS: Sousa, R; da Silveira, GJC;
PUBLISHED: 2018, SOURCE: Practices and Tools for Servitization: Managing Service Transition
17
TITLE: Capability antecedents and performance outcomes of servitization Differences between basic and advanced services. Differences between basic and advanced services
AUTHORS: Sousa, R; da Silveira, GJC;
PUBLISHED: 2017, SOURCE: INTERNATIONAL JOURNAL OF OPERATIONS & PRODUCTION MANAGEMENT, VOLUME: 37, ISSUE: 4
AUTHORS: Sousa, R; da Silveira, GJC;
PUBLISHED: 2017, SOURCE: INTERNATIONAL JOURNAL OF OPERATIONS & PRODUCTION MANAGEMENT, VOLUME: 37, ISSUE: 4
18
TITLE: Service encounters, experiences and the customer journey: Defining the field and a call to expand our lens
AUTHORS: Voorhees, CM; Fombelle, PW; Gregoire, Y; Bone, S; Gustafsson, A; Sousa, R; Walkowiak, T;
PUBLISHED: 2017, SOURCE: JOURNAL OF BUSINESS RESEARCH, VOLUME: 79
AUTHORS: Voorhees, CM; Fombelle, PW; Gregoire, Y; Bone, S; Gustafsson, A; Sousa, R; Walkowiak, T;
PUBLISHED: 2017, SOURCE: JOURNAL OF BUSINESS RESEARCH, VOLUME: 79
20
TITLE: Reflections on context in service research
AUTHORS: Chris Voss; Helen Perks; Rui Sousa; Lars Witell; Nancy V Wuenderlich;
PUBLISHED: 2016, SOURCE: JOURNAL OF SERVICE MANAGEMENT, VOLUME: 27, ISSUE: 1
AUTHORS: Chris Voss; Helen Perks; Rui Sousa; Lars Witell; Nancy V Wuenderlich;
PUBLISHED: 2016, SOURCE: JOURNAL OF SERVICE MANAGEMENT, VOLUME: 27, ISSUE: 1
