Rui Manuel Soucasaux Meneses e Sousa
AuthID: R-000-FYX
11
TÃTULO: Advanced services and differentiation advantage: an empirical investigation
AUTORES: Sousa, R; da Silveira, GJC;
PUBLICAÇÃO: 2020, FONTE: INTERNATIONAL JOURNAL OF OPERATIONS & PRODUCTION MANAGEMENT, VOLUME: 40, NÚMERO: 9
AUTORES: Sousa, R; da Silveira, GJC;
PUBLICAÇÃO: 2020, FONTE: INTERNATIONAL JOURNAL OF OPERATIONS & PRODUCTION MANAGEMENT, VOLUME: 40, NÚMERO: 9
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TÃTULO: The relationship between servitization and product customization strategies
AUTORES: Sousa, R; da Silveira, GJC;
PUBLICAÇÃO: 2019, FONTE: 24th International Annual Conference of the European-Operations-Management-Association on Inspiring Operations Management in INTERNATIONAL JOURNAL OF OPERATIONS & PRODUCTION MANAGEMENT, VOLUME: 39, NÚMERO: 3
AUTORES: Sousa, R; da Silveira, GJC;
PUBLICAÇÃO: 2019, FONTE: 24th International Annual Conference of the European-Operations-Management-Association on Inspiring Operations Management in INTERNATIONAL JOURNAL OF OPERATIONS & PRODUCTION MANAGEMENT, VOLUME: 39, NÚMERO: 3
13
TÃTULO: Overcoming vulnerability: Channel design strategies to alleviate vulnerability perceptions in customer journeys
AUTORES: Hogreve, J; Wünderlich, NV; Chowdhury, IN; Fleischer, H; Mousavi, S; Rötzmeier Keuper, J; Sousa, R;
PUBLICAÇÃO: 2019, FONTE: Journal of Business Research, VOLUME: 116
AUTORES: Hogreve, J; Wünderlich, NV; Chowdhury, IN; Fleischer, H; Mousavi, S; Rötzmeier Keuper, J; Sousa, R;
PUBLICAÇÃO: 2019, FONTE: Journal of Business Research, VOLUME: 116
15
TÃTULO: Designing and developing OM research - from concept to publication
AUTORES: Caniato, F; Doran, D; Sousa, R; Boer, H;
PUBLICAÇÃO: 2018, FONTE: 23rd International EurOMA Conference (EurOMA) on Interactions in INTERNATIONAL JOURNAL OF OPERATIONS & PRODUCTION MANAGEMENT, VOLUME: 38, NÚMERO: 9
AUTORES: Caniato, F; Doran, D; Sousa, R; Boer, H;
PUBLICAÇÃO: 2018, FONTE: 23rd International EurOMA Conference (EurOMA) on Interactions in INTERNATIONAL JOURNAL OF OPERATIONS & PRODUCTION MANAGEMENT, VOLUME: 38, NÚMERO: 9
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TÃTULO: Implementing servitization strategies: Trajectories of capability development and offering of basic and advanced services
AUTORES: Sousa, R; da Silveira, GJC;
PUBLICAÇÃO: 2018, FONTE: Practices and Tools for Servitization: Managing Service Transition
AUTORES: Sousa, R; da Silveira, GJC;
PUBLICAÇÃO: 2018, FONTE: Practices and Tools for Servitization: Managing Service Transition
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TÃTULO: Capability antecedents and performance outcomes of servitization Differences between basic and advanced services. Differences between basic and advanced services
AUTORES: Sousa, R; da Silveira, GJC;
PUBLICAÇÃO: 2017, FONTE: INTERNATIONAL JOURNAL OF OPERATIONS & PRODUCTION MANAGEMENT, VOLUME: 37, NÚMERO: 4
AUTORES: Sousa, R; da Silveira, GJC;
PUBLICAÇÃO: 2017, FONTE: INTERNATIONAL JOURNAL OF OPERATIONS & PRODUCTION MANAGEMENT, VOLUME: 37, NÚMERO: 4
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TÃTULO: Service encounters, experiences and the customer journey: Defining the field and a call to expand our lens
AUTORES: Voorhees, CM; Fombelle, PW; Gregoire, Y; Bone, S; Gustafsson, A; Sousa, R; Walkowiak, T;
PUBLICAÇÃO: 2017, FONTE: JOURNAL OF BUSINESS RESEARCH, VOLUME: 79
AUTORES: Voorhees, CM; Fombelle, PW; Gregoire, Y; Bone, S; Gustafsson, A; Sousa, R; Walkowiak, T;
PUBLICAÇÃO: 2017, FONTE: JOURNAL OF BUSINESS RESEARCH, VOLUME: 79
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TÃTULO: Reflections on context in service research
AUTORES: Chris Voss; Helen Perks; Rui Sousa; Lars Witell; Nancy V Wuenderlich;
PUBLICAÇÃO: 2016, FONTE: JOURNAL OF SERVICE MANAGEMENT, VOLUME: 27, NÚMERO: 1
AUTORES: Chris Voss; Helen Perks; Rui Sousa; Lars Witell; Nancy V Wuenderlich;
PUBLICAÇÃO: 2016, FONTE: JOURNAL OF SERVICE MANAGEMENT, VOLUME: 27, NÚMERO: 1
